About Us | The Chocolate Room - Where Passion Meets Chocolate

The Chocolate Room

Our story began in 2006 in the heart of Geelong, Australia, with a simple but powerful idea: to create a cozy café where people could come together and indulge in the finest chocolate creations. The response was overwhelming, and it wasn’t long before chocolate lovers from all over embraced our vision.

In 2007, we took the leap into India, where our passion for chocolate met a nation of food lovers. We were the first to introduce the live kitchen concept in Indian cafés, where fresh dishes were prepared right before our customers’ eyes, creating a unique and memorable experience. This innovation quickly made The Chocolate Room a household name among chocolate enthusiasts.

From those early days, we’ve grown tremendously, expanding across 11 countries, and over 400 chocolate cafes around the world. Our success is driven by the love and trust of our customers, who share our dedication to quality, freshness, and innovation.

Now, as the master franchisor for the North America region, we’re thrilled to bring The Chocolate Room experience to Canada. Our cafés will continue to serve the handcrafted chocolates, delicious beverages, and freshly prepared treats that our customers have come to love, but with a local twist.

From our humble beginnings in Australia to becoming a global brand, our journey has been fueled by our passion for creating moments of joy—one chocolate creation at a time.

Vision

Our vision is to be the world’s most beloved chocolate café brand, spreading joy and indulgence wherever we go. By focusing on innovation, quality, and customer satisfaction, we aim to continually expand our global footprint, bringing The Chocolate Room experience to new locations and communities across Canada and beyond.

We envision a world where every chocolate lover can enjoy a unique, handcrafted chocolate moment, no matter where they are.

Mission

At The Chocolate Room, our mission is to create a one-of-a-kind chocolate experience that not only satisfies your taste buds but also warms your heart. We believe in crafting every treat with care, using only the finest ingredients to deliver unmatched quality. Our mission is to build a community where chocolate lovers can indulge in a cozy, inviting environment while experiencing fresh, innovative menu offerings.

Whether it’s a rich hot chocolate or a savory snack, every product is designed to make your moment special.

Vatsal Patel

Founder & CEO

Born into a traditional Patel family with deep business roots, Vatsal moved to Canada to pursue his Bachelor’s in Computer Science. With entrepreneurial spirit in his blood, he dreamed of creating something impactful that would bring people together. His passion for chocolate and a desire to share India’s rich flavors led him to bring the renowned The Chocolate Room to Canada. His café, built on a deep commitment to quality and community, offers warmth and joy to everyone who steps inside.

Dharti Patel

Co-Founder & CFO

With a Bachelor’s in Pharmacy and a Master’s in Management, Dharti’s journey is driven by her love for both baking and business. Alongside Vatsal, she envisioned introducing Canadians to the world-famous The Chocolate Room. Her expertise in management and passion for creating chocolate experiences helped turn this vision into a thriving café that delights chocolate lovers while honoring their Indian roots.

Our Team